Euro Broadcast Provider DMC Swaps Out Intercom for Riedel Artist System

The Digital Media Centre (DMC), a European provider of channel playout services, TV distribution, and content delivery; has installed a comprehensive communications system from Riedel Communications. Riedel installed a Artist digital matrix intercom system with VoIP telephone and professional mobile radio integration at the DMC premises in Amsterdam.

The main requirements for the installation were the integration of VoIP telephones and enough connections for the previous system’s 4-wire signals. Furthermore, the transition to the new system needed to be completed as fast as possible to prevent downtime. After only 2 days of installation, the Riedel intercom system is now in operation.

At the core of the system is a Riedel Artist 128 mainframe providing connections for 40 x 4-wire signals via Riedel Artist AIO client cards. The system can be easily expanded up to 1,024×1,024 non-blocking ports, if needed. 42 Riedel Artist 1000 series rackmount control panels are used at the DMC. The control panels provide digital audio in broadcast quality via AES. In addition, six Artist 5000 series control panels are installed at the DMC.

To prepare the installation for the integration of VoIP telephones via the SIP protocol, the Artist mainframe features a VoIP client card. SIP-compatible VoIP telephone servers can now be integrated into the Riedel Artist digital matrix intercom system. As a result it is possible to call any VoIP telephone within the network directly from an Artist key panel. It is also possible to call Artist panels from a VoIP telephone.

“The most crucial points for us were a fast and seamless installation and reliable operation,” says Olivier Beets, Broadcast Engineer at the DMC. “Riedel did an excellent job on this. Plus the Riedel Director configuration software for Artist intercoms allows for a fast and easy programming via drag & drop. This helps a lot in daily operation – especially with the extensive monitoring features like Director’s Live View.“

A Riedel RiFace radio interface integrates the floor manager’s radio network into the wired communications infrastructure.