Petition Forces M&S To Honor Orders After Pricing Error Puts £1,099 3DTVs On Sale For £199
Thisismoney.co.uk reports that an online petition has helped force Marks & Spencer to honor orders for Panasonic 50 inch 3D plasma televisions after shoppers snapped up the sets for just £199 following a pricing blunder.
The petition, called ‘Marks & Spencer supply our tv’s that we paid for’ was set up by customers after M&S cancelled their orders saying the price was an error.
In an effort to back out of the deal and prove the customer wrong, M&S had refunded customers and credited them with a £25 goodwill gesture. However, faced with a group determined for M&S to fulfil their orders, the retailer took what it said was ‘a business decision’ and changed its mind
Read more: http://www.thisismoney.co.uk/money/bills/article-2089372/Marks–Spencer-Panasonic-50-inch-3D-TV-glitch-Petition-forces-M-S-honour-orders-199.html#ixzz1k1JfgfU7