Survey: European Consumers Demand Open Video Calling, Want Video Technologies to Work Together – at Home, in the Office, and for Key Services reports that as the use of video calling continues to increase, 81 per cent of European consumers see it as personally important for them that these communications technologies work together – or “interoperate” – according to a newly-released survey on behalf of Cisco.

In a clear signal to industry, 86 per cent – 70 per cent strongly – want companies to agree to a common standard so that software and devices – including popular video calling programs like Skype, Facetime, and Google Chat – are able to communicate with one another. Unfortunately, that is still not the case in video calling, as opposed to speaking on the phone or exchanging emails, where interoperability has since long been the norm.


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