Miranda appoints Richard Savoie VP of Technical Support

Technologies has announced that it is strengthening its technical support provision
with the appointment of Richard Savoie as Vice-President, Worldwide Technical
In this new position, Richard Savoie will be responsible for the development
and management of the international field support and training teams to ensure
the highest level of customer satisfaction. Miranda has technical support teams
based in Canada, across the US, UK,
Paris, Dubai,
Hong Kong, Beijing, and
“We realize that highly responsive technical support, delivered by a knowledgeable
team, is essential to our customers. Accordingly, we have been building up our
support organisation to offer “best in class” service,” said Strath
Goodship, CEO at Miranda. “Richard Savoie brings much valuable experience to this task, with an excellent
track record in handling technical support organisations in mission-critical
Prior to joining Miranda, Richard was Director of Technical Services for IPC
Positron Public Safety Systems, a worldwide 911 emergencyinfrastructure
provider, where he training, customer service, and field
maintenance for end-users and partners.

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