Case Study: Kiswe Hosts World’s Largest Paid Online Concert on AWS

Kiswe hosts ticketed live streaming events for fans around the world, including concerts, sporting events, and live television. Virtual events face significant technical challenges with elasticity and latency, and since Kiswe’s events require each viewer to have a paid ticket, the company must contend with additional security and verification challenges.

Kiswe needed a solution that could enable the security, low latency, and elasticity it required to host large-scale live streams while fostering effective fan engagement. With the challenges presented by the COVID-19 pandemic, Kiswe also needed to prepare for an increase in demand and be able to scale to unprecedented traffic.

In June 2020, the company hosted a live virtual concert featuring South Korean supergroup BTS, and the concert saw resounding success. “That was our first large-scale event globally—it reached over 190 countries,” says Khee Lee, chief monetization officer at Kiswe. “With 756,000 viewers, we set a Guinness World Record for the largest live streaming ticketed concert.”

Kiswe was able to execute this event, along with two additional live BTS concerts and a multitude of other live streaming events, without any major issues by using a suite of Amazon Web Services (AWS) solutions. Amazon CloudFront—a fast content delivery network service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds—is integral to the company’s success. Kiswe continues to host live streaming events on AWS, processing millions of API calls and supporting billions of chat messages from fans around the world.

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